Terms of Service

Last updated: 24 August 2026

1. Who we are

Leads for Cleaners (“the Service”), operated at leadsforcleaners.com, is a service of Vergo s.r.o., registered at Okružná 1425/30, 020 01 Púchov, Slovakia, company number 46867121 (“we”, “us”). You can reach us at support@leadsforcleaners.com.

2. What the Service does

Leads for Cleaners produces lists of businesses in a location you choose, for use as sales prospects. The underlying business information is collected from publicly available Google Maps listings through a third-party data provider. We present it, filter it, and let you organise it.

We do not verify the accuracy of individual listings. Business details change, listings go out of date, and Google’s data is not guaranteed to be complete or correct. The Service is a research tool, not a warranty about any particular business.

3. Accounts

You must provide an accurate email address and keep your password secure. You are responsible for activity under your account. Tell us promptly at support@leadsforcleaners.com if you believe someone else has access to it.

Accounts are for a single business. Do not share credentials, and do not resell or redistribute the data the Service produces.

4. Plans, credits and billing

Subscriptions are sold in plans, each of which includes a monthly allowance of credits. Current plans and prices are shown on our pricing page.

Payments are processed by Paddle.com Market Ltd, which acts as the Merchant of Record for all purchases. Paddle handles payment, invoicing, and applicable sales taxes and VAT. Your purchase is subject to Paddle’s own terms in addition to these. We never receive or store your card details.

Credits are consumed as follows:

  • One credit is charged for each business record delivered to you, including businesses already saved from an earlier search. Each search is a new scrape of the underlying data source, so a business returned by two different searches is charged both times.
  • When a search starts, we reserve credits up to the maximum number of results you requested. Once the search finishes, any credits not used are returned to your balance automatically.
  • Businesses with no phone number and no website, and businesses marked permanently closed, are removed before delivery and are not charged.
  • Repeating an identical search from the same account within 48 hours costs nothing and returns the original results.
  • If a search fails, times out, or cannot be completed, the reserved credits are returned in full.

Credits are tied to an active subscription. They are not money, cannot be transferred between accounts, and have no cash value.

Each billing period your credit balance is reset to your plan’s monthly allowance. Unused credits do not carry over between periods. You receive one allowance per billing period, not one per plan change: if you upgrade mid-period, you are issued the difference between your new plan’s allowance and the credits already issued to you that period, and you keep anything you have not yet used. If you downgrade, your balance is capped at the smaller plan’s allowance and is never increased.

5. Cancellation and refunds

You can cancel at any time from your billing page. Cancellation takes effect at the end of the current billing period.

Refund requests are handled by Paddle as Merchant of Record, under a 14-day refund window on first purchase. Consumers in the EU may have additional statutory rights; nothing here limits them.

6. Acceptable use

You agree not to:

  • Resell, publish, or redistribute data obtained through the Service.
  • Use the data in a way that breaks marketing, telephone, or data protection law in your country or the country you are contacting. Complying with rules on unsolicited contact — including any national do-not-call register — is your responsibility, not ours.
  • Attempt to access other accounts, or to circumvent credit limits.
  • Automate, scrape, or bulk-download the Service beyond normal use.

We may suspend an account that we reasonably believe is breaking these rules. Where we do, we will say why.

7. Availability

We do not promise uninterrupted availability. The Service depends on third-party providers, including our data source and our hosting, and may be unavailable during maintenance or an outage upstream. Where a failure prevents a search completing, your credits are returned.

8. Liability

The Service is provided as-is. To the extent permitted by law, our total liability for any claim is limited to the amount you paid us in the twelve months before the claim. We are not liable for lost profits, lost business, or indirect losses.

Nothing here excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.

9. Changes

We may update these terms. If a change materially affects your rights, we will email registered users at least 15 days before it takes effect. Continuing to use the Service after that means you accept the change.

10. Governing law

These Terms are governed by the laws of the Slovak Republic, and the courts of Slovak Republic have exclusive jurisdiction, except where mandatory consumer protection law gives you the right to bring proceedings elsewhere.

11. Contact

Questions about these terms: support@leadsforcleaners.com. Billing and payment questions can also go to Paddle directly.